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Tuesday, 28 June 2016

Armed Forces Covenant - Families





Click HERE to view the leaflet in full


Friday, 24 June 2016

Carillionamey - Patch Management


Improving the way we manage your patch

As part of the improvement plan, CarillionAmey have rolled out a new initiative which we are hoping will assist with better communication. Each Accommodation Officer (AO) is responsible for making regular checks on the Service Family homes and the surrounding communal areas for which they are responsible. They conduct regular inspections looking out for things such as graffiti, fallen trees, and potholes in roads. During their walk-around they also take a look at the exterior of properties, and may often notice things that families miss, such as a leaking drainpipe or blocked guttering and should alert the occupants so that a job can be raised.

Nowadays with so many families where both partners work, sometimes issues are identified when no one is home, and although the AO will raise the job with the Helpdesk, families may only find out about it when an engineer arrives to complete the job. We recognise that may be a concern for some families so CarillionAmey’s new patch management inspection card aims to solve this problem. Once the AO has identified an issue with the exterior of a property, the details will be completed on the card and posted through the letterbox, helping to prevent small repairs becoming bigger ones. 

Monday, 20 June 2016

Carillion Amey-Moving soon?


Moving in soon?  CarillionAmey - we’re here to help
Are you moving in to your first Service Family Accommodation or are you a seasoned pro but need a little bit of a reminder of what to do?  CarillionAmey people are here to assist you. We have a variety of information that’s designed to help you to prepare for your Move in and help you to get the best out of it.
The CarillionAmey people that are key are our advisors at the Helpdesk who work in the Occupancy Services team, your Accommodation Officer who will be with you during the Move in appointment and our Local Customer Service advisors who are available to speak to you in person. 
·         Our website section on Moving in is intended to help you at www.carillionamey.co.uk
·         Our YouTube video available on the website steps you through Move in
·         Our Local Customer Service Centre advisors are available to help you in person [see website for contact details]
·         Our Occupancy Services team at the Helpdesk are available for you to speak to by phone [call 0800 707 6000 option 3]   
As part of our ongoing improvement plans, we are currently running a programme aimed at ensuring that our Move in preparation is consistently good throughout the country.  We are looking to make sure that all Move in activity provides the right level of cleaning and we are doing this by standardising all cleaning equipment and cleaning materials and making sure that we have effective supervision and that the same processes are being used by all of our suppliers across the country. 
You can keep up to speed with information on Moving in and Moving out of your Service Family home on our Facebook and Twitter pages.  We are currently running a campaign aimed at helping provide Service families with the information needed to ease the burden at what, we know, can be a stressful time in their lives.   

Friday, 17 June 2016

On the move?


Are you on the move soon or being re-located to Wattisham Flying Station? Please contact the HIVE for information sheets on the local area, schooling health and much more

If you are moving away from the area and looking for information on your new posting please contact the HIVE officer who will put you in contact with the nearest HIVE who will be able to help you

wattishamhive@armymail.mod.uk
01449 728263

Thursday, 9 June 2016

Changes to Enhanced Learning Credit schemes

Enhanced Learning Credits, Further Education and Higher Education scheme changes
The MOD promotes learning among members of the armed forces and the veterans’ community by providing what are known as Learning Credits, through the Enhanced Learning Credits scheme and Further Education and Higher Educaion scheme.  Both of these entitle Service personnel and Service leavers to receive financial help with the cost of their learning.
From 1 April 2016 there will be some changes to the schemes to make them more accessible and to enable people to use them to gain personal and professional qualifications in a more flexible way, both while serving and after transition to civilian life.
See more at this link

Wednesday, 1 June 2016

Useful Financial Services & Help To Owning Your Own Home





JSHAO - Joint service housing advice office
The JSHAO is the MOD’s tri-service focal point to provide service personnel and their dependants with civilian housing information for those wishing to move to civilian accommodation at any time in their career, and for those during resettlement to assist with the transition to civilian life.


 
Forces Help to buy
The government has created the Help to Buy scheme to help hard-working people like you take steps to buy your own home. The new Help to Buy: ISA pays first-time buyers a government bonus. For example, save £200 a month and we’ll add £50, up to a maximum of £3,000, boosting your ISA savings of £12,000 to £15,000.


 
Forces Financial
Free financial advice to members of the Armed Forces;  from helping over 1000 families in 2015 to complete on their mortgages, to helping hundreds of members of the Forces and their families to manage money worries with free debt advice.


 
SIIAP – Services insurance investment advisory panel
Provides specialist insurance and financial advice to member of the Armed Forces


 
Money Force


 
Money Advice Service

Guidance - Armed Forces Access to Jobcentre Plus Services and Armed Forces Champions

For the guidance, please click on the link below: